Research of communication skills of public internal auditors who work in Turkey
2018
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Advisor: Doç. Dr. Nural İmik Tanyıldızı
Abstract (EN)
The aim of the research is to examine communication skills of public internal auditors working in Turkey, whether differed significantly in terms of age, gender, marital status, total working time in the internal audit staff, educational status, budget type of faculty he graduated from and working institution variables. A total of 521 internal auditors from 798 Public internal auditors (who has assigned to the Public Administration) in the Public Internal Auditors Training Program held in İzmir during April-May 2014 by the General Directorate of Budget Financial Control in Ministry of Finance, participated in the survey. Communication skill levels of the personnel participating in the research were measured by Communication Skills Inventory developed by Ersanlı and Balcı (1998). The IBM SPSS Statistics 21 package program was used to evaluate the data and to find the calculated values. The t-test was used in the comparison of the two independent group averages and one-way variance analysis test and scheffe test were used for comparison of multiple group averages. One-way variance analysis test and scheffe test were used for comparison of multiple group averages. In this study, significance level was taken as 0.05. According to the findings of the internal auditors of public communication skill levels determined to be high who work in Turkey. Depending on the age variable, those in the public internal auditors in the 46-55 age groups who served in Turkey have higher emotional, behavioral and general communication skills, than those 36-45 age groups and in the 56-65 age groups while there is no significant difference in the mental communication skills. Depending on gender, public internal auditors working in Turkey female staff have higher emotional, behavioral and general communication skills than male staff and that there is no significant difference was found on mentally communication skills. Mental, behavioral and general communication skills, was determined to be higher than those in the private budget group and the general budget group of public internal auditors who are in the budget type of institution they work, those in local authority budgets group serving in Turkey. There is no significant difference was found in emotional communication skills. Statistically significant differences were not achieved in the communication skills, depending on the marital status, the total working hours in the internal audit staff, the educational status and the faculty variables they graduated who serving as public internal auditors in Turkey. Findings were interpreted and suggested in the light of the literature.
Author
Ayhan Serttaş
How to Cite
Ayhan Serttaş (Master Thesis). Research of communication skills of public internal auditors who work in Turkey, 2018, Fırat University.
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