The relationship between reflective thinking tendency, job crafting, emotional intelligence and employee performance: A research in the education sector

In this doctoral thesis, the relationship between the concepts of Reflective Thinking Tendency, Emotional Intelligence, Job Crafting, and Employee Performance were examined. This empirical study also aimed at finding the mediating role of Emotional Intelligence on the effect of Reflective Thinking Tendency on Job Crafting and the mediating role of Emotional Intelligence and Job Crafting on the effect of Reflective Thinking on Employee Performance. The data of this quantitative and cross-sectional study, which was carried out in the education sector, was collected with an online survey conducted with 468 teachers who teach at the level of pre-school, primary, and secondary education in the Republic of Turkey. The survey comprised the Personal Information Form, Reflective Thinking Tendency Scale (YANDE), Wong and Law's Emotional Intelligence Scale (WLEIS), Slemp and Vella Brodrick's Job Crafting Scale, and Sigler and Pearson's Employee Performance Scale. In the research, SPSS 21 statistical package program was used for descriptive statistics and exploratory factor analysis. Then, SmartPLS 3.2.9 Structural Equation Model (SEM) package program was used. Thus, confirmatory factor analysis of the model, structural validity tests, relationships between variables, effects of variables on the dependent variable, and the explanatory nature of the model were examined. Finally, moderator variables were analyzed. As a result of the research, it has been seen that Emotional Intelligence had a partial mediating role on the effect of Reflective Thinking Tendency on the Job Crafting variable. Besides, it has concluded that Emotional Intelligence and Job Crafting played a mediating role in the effect of Reflective Thinking Tendency on the Employee Performance variable.