Master'sOpen Access

Knowledge management, the role of quality management system and an application

2015
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Advisor: Yrd. Doç. Dr. Talat Firlar

Abstract (EN)

Businesses that are established to meet human needs, goals while maintaining profit or profit associations can be divided into two segments as a non-profit service businesses. Whether profit, the company continued its existence as business services they need to be if you want the best fictional system. The Information Management System, and another one of these systems, the Quality Management System which is used mostly in manufacturing and service stages. Each company offered its own services or the formation of the organization, develop different systems depending on the product produced and developed each system, must use in order to ensure increased efficiency. Basic concepts related to Information Management and Quality Management Systems in the study briefly the historical development of these two matters, aspects and requirements that complement each other, Knowledge Management and Quality Management System related applications, the direction of strengthening mutually supportive of these applications, and has been mentioned about the value of the company to the floor. The role of Information Management Quality Management System has been evaluated by statistical methods based on the results of a questionnaire survey administered in a variety of businesses. KeyWords: Information, Systems, Quality, Management,Information Management Systems, Quality Management Systems.

Author

Dr. Nihal Güney

How to Cite

Nihal Güney (Master Thesis). Knowledge management, the role of quality management system and an application, 2015, İstanbul Beykent Üniversity.

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