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The effects of training and development on the organizational citizenship behavior of employees: İSMEK (Istanbul Metropolitan Municipality Lifelong Learning Center) application

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2018
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Abstract (EN)

The aim of this study is to determine the effect of organizational citizenship behavior, which is one of the human resources management tools of the staff working in Istanbul Metropolitan Municipality Life Long Learning Center (ISMEK), serves in all Istanbul districts on education and development. As a result of the regression analysis, it appeared that the education and development functions significantly affected the perception of the organizational citizenship behavior. According these findings, it has seen that the education and development functions have positive effects on employees' perceptions of organizational citizenship behavior.

Author

Hazal Eyşan Vurgun

How to Cite

Hazal Eyşan Vurgun (Master Thesis). The effects of training and development on the organizational citizenship behavior of employees: İSMEK (Istanbul Metropolitan Municipality Lifelong Learning Center) application, 2018, İstanbul Arel University.

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