The study of quality of patient care to medical and surgical clicales in Celal Bayar University Health Practice and Study Center

SUMMARY This study, that is planned in order to determine the quality of the patient care in medical and surgical clinics, is a definitional and sectional research. The universe of this research consists of the patients who had curement in internal and surgical clinics of Celal Bayar University Hospital between 15.09.2002 and 15.10.2002. Between these patients, 100 of them, who supplies the limits of this research and who were selected by sample method without probability, were taken in sample group. In order to determine the quality of care, being taken by patients and to determine the efficient variables, the definitional qualifications of patients were collected with poll forms by researcher. The quality of patient care was measured by "Patient Care Quality Scale («QUALPACS)". According to the results being determined finally, the score of patient care, the highest point average belongs to "occupational applications", the lowest point average belongs to "psycho-social person" and the average point of "Total Patient Car© Quality" is determined as "NOT SO GOOD". Key Words: Nursing, Nursing care, Quality, Quality of patient care, QUALPACS.