Coping with stress and psychological hardiness on job satisfaction levels among personnels in Riot Squad Department

In this study, attitude toward coping with stres, psychological hardiness and job satisfaction among police officers who are employed in Riot Squad Department of Ankara was examined.332 personnel consisting of 272 police officers and 60 high-ranking personnels who are employed in In Rıot Squad Department of Ankara participated in the study. The assessment instrument used were: Job Satisfaction Inventory, Attitude toward Coping with Stress Inventory, Psychological Hardiness Scale, and Demographic Information Form. In the analysis of data used in the study, Pearson Product Moment Correlation Coefficient, Multiple Regression Analysis, Independent Samples t-test, One-Way Analysis of Variance (ANOVA) were performed.Results of the study indicated that there was no significant difference among the job satisfaction levels of police officers in terms of gender, education level, tenure in In Rıot Squad Department. It was also found that high-ranking personnel have higher job satisfaction level than police officers?; Police officers who have 24 months and more seniority have higher job satisfaction level than those having 12 to 13 months seniority.Moreover, results revealed that there was a positive low level relationship between job satisfaction level and psychological hardiness. In addition, a moderate relationship between job satisfaction level and active planning dimension of coping with stres attitude was found. Besides, a low relationship between job satisfaction and respectively looking for outside help, acceptance-cognitive restructuring, taking refuge in religion, escape-isolation (emotional-operational) was found.Furthermore, the other findings of the study showed that job satisfaction predicts psychological hardiness, active planning dimension of coping with stress attitude, and escape-isolation (bio-chemical) variables. On the other hand, it was demonstrated that looking for outside help, taking refuge in religion, escape-isolation (emotional-operational) were not predicted by job satisfaction. Psychological hardiness and coping with the attitudes of job satisfaction explains 22% of the variance.The findings of the present study were discussed in the light of the related literature.Keywords: job satisfaction, stress, coping with stress, psychological hardiness, police officer.