Evaluation of quality of care from childrens point of view: A scale development study

EVALUATION OF QUALITY OF CARE FROM CHILDRENS POINT OF VIEW: A SCALE DEVELOPMENT STUDY This study has been carried out to develop a tool that is valid and reliable, in creating a scale to evaluate the quality of care by the children who are the primary care receiver of pediatric clinics. The study is methodological. The study sample consisted of 354 children aged between 7-13 years who were inpatient at the pediatric clinics of the three hospitals in center in the province of Ankara, Turkey. The data for the study was collected through Personal Information Form and Quality of Care Evaluation Draft Scale. Content validity and construct validity has been conducted for the draft scale created by the items selected from items pool of creating in accordance with the relevant literature. Exploratory and confirmatory factor analysis were conducted for construct validity. İnternal consistency, item-total correlations, split half, and test-retest analysis were performed for the reliability of the scale. As a result of exploratory factor analysis of the scale, it was determined that it has three sub-dimensions which explain 57.38% of the total variance. The data set used confirmatory factor was determined to reflect an acceptable fit and a good fit model. The internal consistency coefficient of the scale was 0.86 and the subscales were between 0.82 and 0.77. It was found that the mean score of the children on the scale was 37.82 ± 12.18, however it was found that lower the mean score (9.33 ± 4.69) of psychosocial care subscales of the scale. As a result of the study, The Scale Evaluation Quality of Care From Children's Point of View which consist of 15 items which valid and reliable and three sub-dimensions named "psychosocial care ", "physical care", "information" has been developed.