Credit card and pos device marketing personnel selection in banking sector using fuzzy multiple criteria decision making methods

Personnel selection at human resources management can change drastically a company's current and/or future structure which may cause further growth or shrinkage of the company. The aim of this study is to select effectively the personnel for credit card and POS device marketing having great importance in banking sector. To support the related decision makers, the most suitable candidates are proposed to the decision makers by using multi criteria decision making methods namely Fuzzy AHP, Fuzzy ELECTRE I, Fuzzy TOPSIS, ELECTRE III and PROMETHEE II. A real world application is provided to validate the effectiveness of the proposed approach.