Digital maturity model and cyber security awareness in the maritime sector

Digitalization is pushing the maritime industry beyond its traditional boundaries and offers many new opportunities to increase firms productivity, efficiency and sustainability. Digital maturity demonstrates the readiness and capacity of firms to change and apply patterns to remain competitive in the market. Maritime companies need to know their digital maturity status through models to gain competitive advantages from the capabilities of digital transformation. In this study, a digital maturity model consisting of 5 main dimensions and 25 sub-dimensions was developed to measure the digital maturity level of the maritime industry and companies. The importance of all dimensions was determined using the AHP (Analytic Hierarchy Process) method. The maturity levels were also revealed with the AHP Weighted Maturity Approach. The results show that strategy and management are the most important criteria. On the other hand, the increasing complexity and digitalization of maritime systems creates new cyber security requirements for the entire maritime industry. The seriousness of cybersecurity requires global attention and awareness given its impact on companies. This study aims to establish a methodology for identifying and evaluating the factors affecting the cyber security awareness of internet users. Focusing on those working in the maritime industry, seven distinct different factors, including attitude, knowledge, experience, education and gender, were used to identify and measure the factors associated with users cybersecurity awareness. After applying the AHP decision-making technique to extract the weight of each factor, the results show that the most important factor is knowledge. Keywords: Maritime industry, Digital maturity model, Cyber awareness, AHP