Dijital hastanelerde verimlilik analizi

Digitalization, introduced to our lives by technology, is pioneering the development of many sectors. The health sector is one of the sectors that has received a great amount of digitalization technology. Today, healthcare service delivery can be provided by different digital applications and digital hospitals. In recent years, the development of digital hospitals has been emphasized in Türkiye as well as on a global scale. Digital hospitals, which are increasing day by day in Türkiye, are graded according to international criteria, and sixth-stage and seventh-stage hospitals are accepted as digital hospitals. However, seventh-stage hospitals have a "zero paper" criterion, unlike sixth-stage hospitals. Accordingly, in this study the efficiency of sixth-stage and seventh-stage hospitals which are selected as samples is analyzed by data envelopment analysis technique under eight different scenarios with identified inputs and outputs based on stationery expenses. In this way, it is measured whether there is a difference in the efficiency of sixth-stage and seventh-stage hospitals due to the "zero paper" criterion. Then, the efficiency scores calculated by data envelopment analysis technique are tested statistically. As a result of data envelopment analysis and statistical analysis, in all scenarios, it has been concluded that the average efficiency of seventh-stage hospitals based on stationery expenses is higher than the average efficiency of sixth-stage hospitals based on stationery expenses. However, since sixth-stage hospitals also have high efficiency, there is no statistically significant difference observed between the hospital-based efficiency scores of sixth-stage and seventh-stage hospitals.