Master'sOpen Access

The effect of the service quality perceived by individuals who benefit from public sports facilities in elazig on their commitment to sports

2023
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Advisor: Prof. Dr. Sebahattin Devecioğlu

Abstract (EN)

The service sector is one of the most important sectors. However, in the direction of increasing its economic dimension, it preserves its beauty in terms of scientists. The importance of sports services in terms of science and economy is quite remarkable, as it has become a smokeless industry in the service sector in sports. Determining the perceived service quality by trainers and athletes; Accordingly, it is done in order to determine which of the quality dimensions of coach and athlete satisfaction is affected, and the relationship between perceived service quality and individual characteristics. As a result, based on the data obtained in the study, it is expected that the level of commitment to sports will increase weakly with the increase in the level of athlete identity of the participants. In both cases, activities are carried out in order to increase the identities of athletes and their commitment to sports in order to ensure mutual influence. In fact, sports activities carried out at an early age to contribute to the identity development of the athletes increase the level of commitment to sports with the formation of the identity of the athlete. In this case, it is recommended to increase sports activities.

Author

Ebru Sefalı Uzun

How to Cite

Ebru Sefalı Uzun (Master Thesis). The effect of the service quality perceived by individuals who benefit from public sports facilities in elazig on their commitment to sports, 2023, Fırat University.

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