Effects of organizational communiciation dimensions to job satisfaction level in service sector professional managers

Today, it is a generally accepted issue that businesses need to ensure job satisfaction of their employees in order to increase and maintain their performance. At this point, it is important to determine which factors are effective on job satisfaction. In this context, in this study, it is aimed to examine the effect of organizational communication on job satisfaction with considering the importance of communication for organizations. In addition, the effect of demographic factors on job satisfaction and organizational communication effectiveness was also examined within the scope of this study. In this study, the direction of communication was emphasized, and organizational communication efficiency was examined with its horizontal and vertical aspects. Job satisfaction is also included in the scope of the research with its internal and external dimensions. As a result of the study, a positive relationship was determined between organizational communication effectiveness and job satisfaction and its sub-dimensions. Increasing organizational communication effectiveness increases job satisfaction. In addition, demographic characteristics have an effect on both job satisfaction and organizational communication effectiveness. As a result of the study, it was determined that job satisfaction and organizational communication effectiveness differed according to demographic characteristics.