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The impact employees perceptions of organizational ostracism on organizational silence and whistleblowing: Hotel establishments case

2018
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Danışman: Yrd. Doç. Tuğrul Ayyıldız

Özet (EN)

As a social being, individual has a need for belonging. This causes the individual to be involved in different communities and groups, and try to make himself/herself accepted among these communities and groups throughout one's life. Therefore, individuals' social relations in their work life or at the companies they work for, being accepted by the groups and sub-groups in the company, not only reflects on the private life of individual, but also affects intergroup interaction and relations, individual performance of employees and organizational performance. Employees especially prefer staying silent when it is about participating in organizational decisions and exchange of ideas since they are concerned about being ignored by top management and his/her colleagues and being in the position of someone who complains all the time, and avoid informing others about negative situations within the organization. This issue is more important particularly for hotels carrying out business activities in service sector, in which becoming distinguished among others with different ideas and opinions is essential to achieve competitive advantage. According to the text, the research determining the employees', who have been working in hotels, perception of organizational ostracism and determining the impact of their perception on the organizational silence and whistleblowing levels. For the survey researcher applied questionnaire technique as a method of data collection. As the perceptions of participants about organizational ostracism within this research have a significant relation with the department, seniority at tourism sector and seniority within the organisation criterions for the participants. As the employers level of organizational silence has a significant relation among education, seniority at tourism sector, seniority within the organisation and the level of income. As the employers level of whistleblowing has a significant relation among seniority at tourism sector, seniority within the organisation and the level of income. According to the results of basic linear regression organizational ostracism effects organisational silence at the medium level (r=0,366) and also organizational ostracism effects whistleblowing at the medium level (r=0,569).

Yazar

Nihan Yarmacı

Bu Yayına Nasıl Atıf Yapılır

Nihan Yarmacı (Doctorate thesis). The impact employees perceptions of organizational ostracism on organizational silence and whistleblowing: Hotel establishments case, 2018, Aydın Adnan Menderes University.

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Aydın Adnan Menderes University tezlerinden daha fazlası