The application on the relationship between ocb and worker behaviours according to institutionalization practice in the company

The purpose of this thesis is to analyze the relationship between Institutionalisation and Organizational Citizenship Behaviour. To realize this, a study was carried out in a private bank which is the 6th of the country. The sample consists of 826 employees who work at the headquarters. But the data was collected from 184 people ( %21 of the main 826 ). To the stated group, the survey which includes the dimension of OCB and institutionalisation was performed by using SPSS 15.0 software. Figures were explored by using One Sample Kolmogorov-Simirnov, Kuruskal Wallis,Correlate-Bivariate Spearman?s, Mann Whitney-U from non-parametric tests and Chi-Square tests for the relationship between parameters. Cronbach Alpha values were calculated for dependency analysis of institutionalisation measures and OCB. In the research, the relationship was analysed by comparing the average of all question beloging to institutionalisation and five dimensions of Organizational Citizenship.According to this, it is observed that there is a relationship between alturism, conscience, sportsmanship as the dimensions of OCB and institutionalisation. In general, It is observed that the perception of institutionalisation and OCB are significantlyrelated. When the relationship between the perception of and OCB is analysed with respect to demographic factors, there is a significant difference between for both notions in the sense of title. However, for both and ocb, there isn?t any diffrence between gender and the exprience and education. Education and title aren?t related for martial status criteria. As a result, workers perceive that they are the pieces of the system and own it as ocb. To be productive, it is advised that firms ought to consider this perception and build system according to that.