The mediating role of psychological contract violation and moral disengagement on the effect of workplace incivility on organizational citizenship behavior

The purpose of this study is to determine the mediating role of psychological contract violation and moral disengagement in the effect of workplace incivility on organizational citizenship behavior. Regarding this, 509 employees working in public institutions in the provinces within the Konya Plain Project (KOP) participated in the research. The relations between the variables belonging to the research were examined by correlation analysis and Structural Equation Model (SEM). Mediation test was conducted to determine the direct and indirect effects between variables. The results showed that workplace incivility had an effect on psychological contract violation and moral disengagement. At the same time, psychological contract violation and moral disengagement were mediated in the effect of workplace incivility on social and corporate organizational citizenship behavior. Limited number of studies has been conducted in Turkish and international literature examining the variables that are the subject of the research. The study investigating the relationship between workplace incivility, psychological contract violation, moral disengagement and organizational citizenship behavior for the first time is expected to form the basis for future research.