Determination of behaviours of firefighters about team work attitudes and organizational citizenship: Sample of Kütahya city

The main features that make a group a team are the purpose of the team, the roles of the leadership and team members, the interdependence of the team members, the climate of the team and the team culture. The purpose of this study; to observe the attitudes of firefighting teams, which are response staff, towards teamwork, to determine the level of organizational citizenship of team members, and to determine whether there is a relationship between teamwork and organizational citizenship. In the study method, 5 likert type of consisting of 18 questions teamwork attitude scale and 5 likert type of consisting of 23-question organizational citizenship behavior scale, were applied to 159 volunteers working in the Kütahya Province fire brigade. The data were evaluated statistically with SPSS 15. In our study, Cronbach alpha coefficient was 0.761 for the scale of teamwork attitudes, and organizational citizenship behavior Cronbach alpha coefficient was 0.814. Data results were calculated in terms of mean ± standard deviation. It was observed that the mean of total value of teamwork attitude (3.97 ± 0.36) was high, and the mean of organizational citizenship behavior scale (4.35 ± 0.340) was very high. It were shown the significant negative correlation among variable of age and sub factors of teamwork: situation observation (R = -0.193, p <0.05), mutual support (R = -0.280, p <0.01) and among organizational behavior sub-factors: courtesy (R=-0.219, p<0.05) and sportsmanship (R = -0.302, p <0.01) respectively. A significant positive correlation was observed between overall average values of organizational citizenship behaviors and teamwork attitude (R = 0.493, p <0.001). As a result of the study, it was found a positive correlation between the organizational citizenship attitude and the teamwork attitude of the firefighters. It may supplied benefit future studies about the relation among teamwork, organizational citizenship and work efficiency. Keywords: Fire Department, Team, Organization, Behavior, Volunteering