Konserve ton balığı piyasasında tüketici davranışlarına ilişkin bir uygulama: Süperton

ABSTRACT Careful monitoring of consumer behavior of the consumers has become a crucial tool for companies to gain competitive edge in this century. The common characteristic of the market-oriented companies is the satisfaction they provide to their customers. In this spirit, this thesis consists of four main chapters in which a company in Turkey and its marketing experience are examined. The first chapter consists of information about the canned tuna fish market, the company (Kerevitaş), and the canned tuna fish product of Kerevitaş (Superton). In the second chapter, a survey which intends to assess various aspects of consumer behavior is discussed. The research methodology which was used, data analysis, and the findings are presented. The survey deals with three issues that are related to the advertising, pricing, and distribution functions in the canned tuna market. The major purpose of the survey was to gain more insight about the purchasing and consumption patterns of canned tuna fish in general and perceptions of three major brands in terms of some key attributes in particular. The third and the fourth chapters contain the conclusions of the survey and the recommendations, respectively. Ill