Titled the role of communication-themed in-house training in developing in-house communication: An evaluation of Ankara Esenboğa Airport General Directorate of State Airports Authority

Titled The Role Of Communication-themed In-house Training in Developing In-house Communication(An Evaluation of Ankara Esenboğa Airport General Directorate of State Airports Authority), this thesis aims to identify the role in-house training plays in the development of in-house communication. Through this study, the purpose is to bring the significance of the topic to the attention of administrators and employees working at the General Directorate of State Airports Authority and Esenboğa Airport Authority, and to construct a comparison based on the findings obtained.Conducted through the survey method, this study comprises five chapters. The first chapter addresses the conceptual framework of in-house communication and the second chapter covers in-house training. ?An Evaluation of Ankara Esenboğa Airport General Directorate of State Airports Authority,? which constitutes the research, is analyzed in chapter three. In chapter four, where the findings and evaluations of the study are located, statistical charts of the survey application are put forth and explicated. Chapter five covers the conclusion and suggestions.The most significant conclusion arrived at through this study is that the levels of institutional belonging, positive and negative views on in-house training, and the role of communication-themed in-house training in developing in-house communication are lower among aerial navigation controllers than employees in other positions.One other important finding of the study puts forth that as institutional belonging increases, so do negative views, but positive views increase more so.The research that comprises the subject of this thesis demonstrates that communication-themed in-house training does play a role in developing in-house communication.Keywords: In-house communication, in-house training, institutional belonging, Ankara Esenboğa Airport General Directorate of State Airports Authority.