Kuruma bağlılık ve performans öncülleri olarak dağıtımsal adalet ve işe adanmışlığın rolü: Bankada ampirik bir uygulama

Companies which are in the business of service and production need to focus on human resources in order to keep up with the competitive global world.Therefore, it is quite significant for companies to manage their human resources in an efficient manner in order to keep their sustainability in industry and compete globally with other companies. Besides the efficient recruitment, companies need to provide means for employees to have them reveal their self-potential and handle processes which increase the commitment of employees to their company and work. Nowadays, most companies do various researches to increase the performance of their employees. Employees' loyalty to companies and their engagement to work play a significant role in their performance. Furthermore, latest research has indicated that the perception of justice plays a key importance in increasing employees' performance and their commitment to company. In this thesis we investigated two key issues which primarily play an important role in employee performance and commitment to company: the perception of justice and work engagement. In this thesis, we showed that, there is a strong correlation between the employees' perception of justice and their commitment to company and also employees' creative and adaptive performance. In the thesis, we also set hypotheses which defends that engaged employees having strong commitment to their company have better performance in their work. In addition, we set another hypothesis which defends that there is a direct effect of work engagement to creative and adaptive performance.In order to verify the hypotheses and make analysis, we collected data from one of the leading companies in banking industry in Turkey. To figure out the perception of justice and work engagement which play a key role in commitment and performance in a company, we conducted a survey among 300 employees and made use of 83 survey results in our analysis.In the thesis, we investigated the variables subject to our thesis in literature and proposed our hypotheses. After evaluating survey results using SPSS, employees' perception of justice has a direct effect on their commitment to company and increased the creative and adaptive performance of them consequently. Contrary to some literature work, we obtained no direct relation between employees' distributive perception of justice and their performance.In addition, with the increase of employees' level of work engagement increases their commitment to company. We also showed in our hypothesis that these employees have better creative and adaptive performance. Furthermore, we figured out that tenure in sector and tenure in Bank of employees has impact on their trust in company and perception of justice. This thesis presents a framework for Banking industry that, for gaining competitive advantage, besides the companies serve the fair place for work in terms of distributive justice, they should focus on work engagement and commitment to get better and creative performance from the employees.