Improving hospitals through quality function improvement based on internet of things (iot)

Today, health is not only a sociological phenomenon but also an economic and political phenomenon. When looking at the welfare levels of the countries, it is considered that the health system will be able to meet all the health needs of the country's population. Technological developments aim to make our lives easier and to improve our quality of life. The hospitals in which the Health Services are provided, need to adapt to the developing technologies to provide better services as they have a direct impact on the quality of life of the people. With the Internet of Things technology, intelligent sensors, Wireless Body Area Networks, which are in communication with each other, have entered our lives. By using the Internet of Things technologies, real-time data can be accessed by the health service providers and the health service demanders from any place at any time. In that way ubiquitous healthcare consept was born. Quality Function Quality Management quantifies customer demands and expectations and includes a range of planning and communication of the necessary coordination, with an emphasis on operation and sourcing for the design, production and marketing of services. The graphical representation, called the "house of quality" offered by this method, provides a clear communication, as the basic facts are faster and more understandable than traditional documents. The aim of this study is to provide improvements with the Internet of Things (IoT) technology using the Quality Function Migration method for Health Services. In the study, it was envisaged to use Quality Function Deployment management in order to use the Internet of Things, whose effect was shown on the health sector, to be used in the improvement of the health services offered in hospitals. Today, heart diseases can be predicted by expert systems developed on the Internet of Things (IoT) basis.