Online support application for oral communication skills course: A case study

The purpose of this research study is to explore how first year candidate teachers of English made use of online asynchronous speaking and listening activities outside the classroom as an online support to their EFL oral communication courses. In relation with the purpose of the study, a case study research paradigm was conducted. There were three research questions posed for the study. The first research question explored how the participants used the online support. The data for this research question came from the learning logs and researcher's logs. The second research question targeted at revealing the opinions of the participants. The last research question examined the factors that prevented the participants from using the online support. The study lasted for one whole semester and a total of 21 first year candidate teachers of English participated the study. The findings of the study suggest that the online support has potentials as a supplementary independent study tool to support oral communication courses. Those who used the online support found it useful and necessary to support the oral communication skills course. They reported gains in language proficiency, fluency, and confidence to speak in English. Especially, the feedback they received helped them to realize their weaknesses in grammar, vocabulary and pronunciation. They also believed that the activities in the online support helped them to make spontaneous speech and prepared them for unrehearsed speech. Half of the participants thought it helped them to develop their pronunciation, whereas the other half disagreed. Similarly, half thought completing the speaking activities helped them to reduce their anxiety, whereas the other half disagreed. The participants used the activities in the online support mainly to expand the learning that takes place in the classroom and to revise the relevant content. Previewing was another reason to use the activities; however, it was not as common as the other two purposes. However, participants' effective use of the online support depends on availability of internet connectivity and finding suitable study environments. Furthermore, personal factors, such as disinclination, the presence of other required course work and poor time-management, also have a role in participants' effective use of the online support. One last factor that affects participants' decision to use the online support is attitudes towards computer mediated asynchronous communication. Participants who have negative attitudes towards computer mediated asynchronous communication decide not to use the online support from the beginning. Others, who are neutral prior to the implementation, may develop negative feelings towards computer mediated communication in the course of implementation and decide not to use the online support.