The relationships between mobbing behaviours in organization, burnout level and personality characteristics of personnel

This study is aimed at determining the relationships between mobbing behaviours in organization, burnout level and personality characteristics of personnel consist of three parts. In the first part, mobbing behaviours are discussed in the context of the origin of the mobbing- the word itself, the reasons behind mobbing, types of mobbing, the effects and prevention of mobbing. In the second part, the phenomenon of burnout is examined under the title of burnout signs, dimensions, results and the struggling of burnout. In the third part of the study, the findings of a survey, carried out on 71 employees in the department of Tokat Emergency Medical Service, are mentioned. According to the findings of the research, there is a significant and positive relationship between mobbing behaviours and burnout. However, there is a reverse relationship between burnout and extroversion, agreeableness and conscientiousness. Also, there is a significant and positive relationship between burnout and neuroticism. On the other hand, it has been found out that the burnout level differs to the extent of education level and age. It has also seen that the more the level of education and age increases, the more burnout level decreases. It is obvious that there is not a significant differences in the level of exposing to the mobbing according to the demographic characteristics of the workers. Key Words: Mobbing, Burnout, Emotional Exhaustion, Depersonalization, Personal Accomplishment, Personality.