The Dimensions of organizational justice and their effects on job satisfaction

ABSTRACTThe Thesis of Master?s Thesis ProgramThe Dimensions of Organizational Justice and Their Effects on Job SatisfactionGülden EKERDokuz Eylül UniversityInstitute Of Social SciencesDepartment of Management and OrganizationThe purpose of this dissertation is to divide organizational justice perceptionsinto four dimensions as distributive justice, procedural justice, interpersonaljustice, informational justice and interrogate the relations between each otherand especially the relation between job satisfaction and the different dimensionsof organizational justice. The planned research for realizing the purpose of thedissertation is applied on 670 white-collar personnel who work in İskenderunIron and Steel Company. Survey method and questionnaire technics are used todetermine the organizational justice perceptions and job satisfaction.Organizational justice was measured using a 20-item instrument designed byColquitt (2001). This instrument is the only commonly used instrumentincorporating the four-factor structure of organizational justice: distributive,procedural, interpersonal and informational justice. To assess the participants?job satisfaction, an 18-question scale developed by Brayfield and Rothe (1951)was used.In this research, Colquitt?s four-factor model was confirmed. Accordingto this result, organizational justice is divided into four dimensions asdistributive, procedural, interpersonal and informational justice. Besides, it isrevealed that there are relations between these four dimensions and the jobsatisfaction of the participants. Especially, it is established that interpersonaland distributive justice perceptions have effects on the job satisfaction of theparticipants.Key Words: 1)Justice, 2)Organizational Justice, 3)Organizational JusticePerceptions, 4) Organizational Justice Dimensions, 5) Job Satisfactionvi