Effect of organizational communication and perceived organizational support on resistance to organizational change

Increasing competition in the markets causes organizations to make changes. These changes are sometimes small and sometimes big. Regardless of the size of the change, resistance to change can occur. Research to prevent employees from resisting change presents communication as an important factor in organizations. This research aims to determine the effect of organizational communication on resistance to change and the mediating role of perceived organizational support in this effect. As a result of the study, it is expected to reach important findings in determining the factors affecting employees' resistance to change. The research sample consists of 560 academic and administrative staff working in a Foundation Higher Education institution in Istanbul. A simple random sampling technique was used to determine the study's sample. Questionnaire forms were used to collect research data. Data were analyzed using SPSS 25 Package PrograSm and SPSS Process 2.16 macro. Factor analysis, reliability analysis, descriptive statistics, correlation analysis and mediation analysis were applied to the analyses. As a result of the study, it was concluded that organizational communication positively affects perceived organizational support organizational communication reduces resistance to change. The effect of organizational support on resistance to change is insignificant. According to the results of the research, organizational support does not have a significant effect on the effect of organizational communication on resistance to change. At the end of the study, the findings were interpreted, and suggestions were presented to future researchers.