Master'sOpen Access

The relationship between organizational cynicism and organizational citizenship behavior: A research at Istanbul Directorate of Security

2019
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Advisor: Dr. Öğr. Üyesi Elif Tuba Tamer

Abstract (EN)

In recent years, increasing competition with the influence of globalization, dizzying changes in technology and the growing requirement in being better controlled the resources, such as the resulting factors, made necessary organizations to be dealt with them as complex and complicated social structures. In the business world, that the human factor won't be able to be ignored in the fight against the aforementioned factors has been noticed in the middle of last century and day by day new problems, new employee types, new applications have emerged. To be managed human resources the most properly, to be determined strategic approaches and to be kept up with multicomponent new organization structures by being developed new methods are essential subjects for being continued the existence of an organization. At the present time, to be grasped the phenomenon of cynicism which gets a crucial status in point of sustainability of the organizations and gnaws sneakingly, to be explained scientifically how the organizations will be able to cope with the cynical employees and to be determined application-oriented activities are essential. Besides, not to be wanted to show cynical behaviors from the employees, in addition, to be expected them to display the extra role behavior, which is defined as the organizational citizenship behaviors particularly in order to be obtained competitive advantage, as well. In this context, the whole affecting factors of the employees in the organizations to display cynical and/or citizenship behaviors are required to be investigated in depth. The above mentioned necessity on the basis of a contribution to the field, management can offer targeted in this study, the relationship between organizational cynicism and organizational citizenship behavior, all aspects are described in detailed literature review, in addition, by performing a site survey at the Istanbul Directorate of Security has been questioned. Keywords: Organizational Cynicism, Organizational Citizenship Behavior, Police Department

Author

Salih Oruç

How to Cite

Salih Oruç (Master Thesis). The relationship between organizational cynicism and organizational citizenship behavior: A research at Istanbul Directorate of Security, 2019, Kütahya Dumlupınar University.

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