Decision support systems for strategically and operational decisions in an international medium-sized company

The decision process, which is one of the factors of management, directly affects the other processes of management. Every action starts with a decision. Decision support systems are a class of computer-based information systems including knowledge-based systems that support decision-making activities. Decision support systems are defined as a collection of information gained from the internal and external processes in a company, which could be transformed to knowledge. With management information systems, increased the companies the analysis capabilities and can decide very fast and successful. The components of the decision support systems are a data warehouse, OLAP server, data mining and analysis products. For an international medium-sized company, which sets priority on customer segmentation, sales analysis, personal management, production planning and supply chain management, is investing in decision support systems essential. Keywords: Strategical Management, Management Information Systems, Decision Support Systems, Strategically Decisions, OLAP, Pivot Tables