Master'sOpen Access

Approaching of the hotel managers in the business ethics and a practice at the four and five star hotels in İzmir

2008
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Advisor: Prof. Dr. Öcal Usta

Abstract (EN)

In view of the increasing competition conditions, the continuation of the existance, gaining an acceptible profit, following the revolutions of the era, and taking right decisions of the hotel establishments based on the management of the eligible personel sources.The performing right activities, having the responsibility of not harming the others and themselves of the hotel establishments has created the idea of the necessity of having true management. These responsibilities are concentrated on both the view of social and honest point of the public, environment, staff and guests. One of the goals of the hotel managements, which is the lasting, depends on good relations and communications of these four essentials.Increasing the profit, continuing the existance, improving the performances of the hotel establishments can only be provided by the way of the persons who are establishing the units those who respect the business ethics. The relations which based on righteousness, trustee, keeping the promises will be the material of the persons and unions in short and long terms.The most main factor in gaining this highest degree in the business ethics has created the necessity of catching the standarts because of the speeding the global activities, increasing the number of the companies uniting in the length of international way, the keeping of the managers and staff from the various countries and cultures in multi-national establishments.The hotel managers must realize the different socio-culturel norms in managing the ethic values, differences and similarities among the various nationalities in employing the managers and staff together.In the hotel establishments which is considered as the arter of the tourism sectors the ethic values are gaining much more importance in comparing with the other establishments, the human based activities are always taking the priority in the hotel establishments. Because, the business ethics is the indicator of the quality of the work-power. The ethics in the hotel establishments is the indispensable factor in their existance, in meeting the needs of the guests and publics in considering the dense competitions of the competing unions. The increasing importance of the human rights in our era is bringing the necessities the establishing ethic values and policies in view of the factors such as the increasing sensibilities against the natural ruinings.In case of taking these subjects into considerations it is not-escapable that the supporting the tourism based activities which cover the economic, natural, social and human points with ethic factors and standards.Key Words: Ethics, Hotel Establishments, Business Ethics

Author

Dr. Alev Ateş

How to Cite

Alev Ateş (Master Thesis). Approaching of the hotel managers in the business ethics and a practice at the four and five star hotels in İzmir, 2008, Dokuz Eylül University.

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