Performance Measurement of Construction Projects in Jordanian Construction Industry

The failure of any project is mainly related to the problems of the measurement of performance at the construction site. According to the Jordanian Association of Engineers in 2014, many construction projects failed due the absence of feasible performance measurement. This is because construction projects are often exposed to challenges like cost, time, quality, human resources (i.e., training, workshops), safety and others. The objective of this study is to analyze the performance measurement of construction projects in Jordan. The factors affecting the performance of construction projects will be identified and strategic plans will be proposed as a recommendation. Owners, consultants and contractors were asked to rate the ten (10) key performance indicators. Data collection was conducted via online questionnaire and eighty one respondents participated in the study (n=81)c. In this study, the Correlation analysis, relative importance index and t-test were used to identify the difference in perception among stakeholders. Also, the major aspects influencing the success of projects in the Jordanian construction industry were identified. The results suggest that, the essential factors agreed by the consultant‟s, contractors and owners were: delivery delays due to shortage and lack of raw material, cash flow, and the duration for site preparation, the activities and behaviors of employees at the site. These stake holders (i.e., owners, consultants, and contractors) differ in terms of perception towards the ten performance factors due to their diverse interests and views. The outcome of this study shows that construction firms must have clear and concise strategic plans, which will enable them generate, apply and assess their performance relative to others or previous projects. This study has contributed to our understanding of the current performance challenges in the Jordanian construction industry. Managers can benefit from this study by taking into consideration the factors affecting construction projects in Jordan. Keywords: Jordan, Construction projects, Construction industry, Performance measurement