The role of empowerment of the personnel in human resource management : A case study

Many developments such as international competition, globalization, change in customer expectations and requiements Today, organizations are demanding more from their employees than ever before.This posion make human resources more and more important in organizastions.In today?s working environment the traditional command and control hierarchies of the past are increasingly less appropriate. Instead, employees must learn to take initiative, to be creative and to accept responsibility for their actions. They need to be ?empowered?.Empowerment aims to share the power with the employee and by this way it provides them to gain their self confidence to increase their work performance and to make individual contribution for the success of the corporation. As a philosophy of management, empowerment is based on sharing the information, education and development. It is a long-term process and requires patience in practice and taking its results.In this study, following evaluation of the personel empowerment studies and functions of human resource management together the definition of personel empowerment, its purpose, methods of realization, benefits, effects on organizational performance and restrictions were analyzed.In addition to the survey of the literature, a research was performed in the Adapazari branch of T.Telekom A.S. In this section, applying the functions of human resource management, it was understood that personel empowerment was performed in a secret fashion and we tried to evaluate how this was appraised and perceived by the employees.Considering the results of the analysis it was understood that following privatization of the T.Telekom A.S. personel empowerment studies were performed in the context of applying the functions of human resource management.