The impact of psychological capital on organizational citizenship behavior: A field study

Concerning the modern organizations in which the businesses struggle to have the competition edge, academic researches have shown that what people in organization know, their personal contacts and the advantages gained from providing those resources to organizations by considering themselves as citizens of organizations. Modern businesses have gained a considerable acceleration in surviving and competing in the market because of the fact that the individuals who are in organizations not only adopted the purposes of those organizations but also used their resources to servet hem and displayed extra role behaviors. As a health business, hospitals, at which human factor has an important role, have working groups that are specialized at their area in matrix organization structure, that work with high rate co-ordination and have multiple and complex relationship with patients. At that point the effect of an employees? psychological capital, which is characterized by hope, optimism, resiliency and self-efficiency,on organizational citizenship behavior that is exhibited by employees gains importance. This study has been prepared for measuring the effect of human resource?s psychological capital on their organizational behavior. For this purpose the questionare conducted on a group which chosen by quota sampling method from Rize Recep Tayyip Erdoğan University Research Hospital and the effect of psychological capital of nurses and doctors on their organizational behavior have been tried to measure. The positive organizational behavior and accordingly psychological capital?s improvement in literature which is developed from positive psychology flow have been given place at the first chapter. When organizational citizenship behavior?s improvement and it?s wages have been handled at the second chapter, the third chapter contains the expose of the relationship between two concept. At final chapter the relationship which is presented as a hyphothesis has been tested and detected that at %5 significance level there is level of 0.70 strong and positive relationship between organizational citizenship behavior and psychological capital.