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The relationship between work engagement and job performance among healthcare employees

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2025
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Abstract (EN)

The aim of this study is to examine the relationship between work engagement and job performance of healthcare employees. Work engagement is defined as employees' passion, energy, and commitment toward their work, while job performance is considered as the efficiency and quality of carrying out their tasks. This research was conducted with healthcare employees working in public and private hospitals in Denizli and is based on statistical analysis of survey data. In the study, which included physicians, midwives/nurses, other healthcare personnel, and administrative staff, the effects of the subdimensions of work engagement; vigor, dedication and absorption on job performance were tested using multiple regression analysis. Furthermore, intergroup differences based on demographic variables were analyzed using ANOVA and t-test. The findings revealed that work engagement positively impacts job performance; all sub-dimensions of job engagement (vigor, dedication, and absorption) were found to have statistically significant effects on both task and contextual performance. Furthermore, age, years of service at the institution, and managerial position were found to significantly impact job engagement, while age, education, title, length of service at the institution, and monthly income also created statistically significant differences in job performance. The study found that employees working in private hospitals had higher levels of both job engagement and job performance than those working in public hospitals. The results suggest that increasing the psychological and emotional commitment of healthcare workers to their work is a key factor in boosting their performance.

Author

Cennet Avcık

How to Cite

Cennet Avcık (Master Thesis). The relationship between work engagement and job performance among healthcare employees, 2025, Pamukkale University.

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