In a hotels which clean and care textile products in their own laundry and which clean and care in commercial company, in outside to fix costumers? view and problems about textile products clean and care

This study aims to learn more about in a hotels which clean and care textile products in their own laundry and which clean and care in commercial company to fix textile products choosen, clean and care applications and customers? who stay in these hotels, to fix their oppinion and problems about textile production.In the course of this study, 150 customer who has been staying hotel which clean and care textile products in their own laundry and and 150 customer who has been staying hotel which clean and care textile products in commercial company, for a total 300 customer all staying in Ankara, were asked to fill in survey forms in order the collect data. The data was processed by the SPSS for Windows 12.0 package program. The differens between hotels textile products? clean and care process and customer view was checked using the Frequence Tables, Khi-Kare Test.This study constitued from two parts. In the first part, to Exacutive Housekeeper?s who works for both two hotels applied information form about their personal information, hotel and textile products. In the second part, to the costumers who stay in these hotels applied fill in survery forms because of fix their opinion and problems about their hotels textile products.?All costumers have smilar personal caracteristics for both two hotels.?To take Exacutive Housekeepers? opinion about textiles choose, buy, clean and care applications helps to take more true decisions.?Costumer opinion and satisfactory about their staying hotels? textile products? clean and care has changing about their hotel clean and care applications. In a hotel which cleans and cares textile products in their own laundry, the percent of meet with problems is the less.