An applicability of the total quality approach and organizational effectiveness (the case of Gülbirlik)

In today? s world, in business and economic life, a tremendous growthand change is stil being observed. By the light of these growth, variouschanges, that are compatible with economic and social life, are made in orderto optimize benefits of management, products and services and to increasethe quality of the products with the decreased cost.Total Quality Management Aproach, which collectivelly deals withphysical assets, human resorces and organizational structure, is one of thenecessary management model used in modern organisations to enhance theeffectiveness, flexibility and competetiveness.Organizations must be improved in every aspect to increase theircompetitiveness, raise profit, keep up with development and adaptingthemselves to rapidly varying global factors. For a succesful organizationaleffectiveness become very important component of organizations and TotalQuality Management system is used to provided efecivenessIn first section, organizastion and organizational effectiveness conceptare analyzed in detail. Effectiveness is defined as a fuction of purpose ,system and time parameters.In the second part, Total Quality Management Aproach and qualityconcept are analyzed in detail, too and explained step by step.In third section of this work, a relation between Total Quality Managementand organizational effectiveness is established.In the last section, a research on total quality management andorganizational effectiveness is presented in Gülbirlik. Results explained indetails. In this section of this study, effect of total quality mamagementapproach in organizastional effectiveness process is assessed as a mainobjective and reveal of perception of organizastional effectiveness andempowerment by the organizations is aimed. In this context, a study exerciseis conducted and hypotheses experimented.