Organizational alinenation in tourism industry: A study concerning the 5 stars hotels enterprizes in the district of Antalya

Today?s tourism business adapts to the devoloping world and offers high quality facilities and tries to move the service quality to the highest point. Nevertheless, the negativity in the att,tudes and behaviour of employess may result in frustration. Fort his reason, administrators should make sure that all employee learn the organizational values and objectives by heart. A possible sense of alienation in the business will increase in time and can give rise to major threats to the business.When the literature on the organizational alienation is explored it is realized that there is a very limiting number of studies. Therefore, the study carries importance due to its contribution to the literature.The aim of this study is to reveal the level and the causes of organizational alienation of employees in the tourism business. Fort his purpose, a search is conducted on lower-level employees of the five star hotels around Antalya-Alanya and it is observed that the employees feels alienation especially in the sense of weakness, insignificance and irregularity.