Lean service in the tourism industry

Tourism industry will face to decrease costs and improve operational effectiveness in the future. In the last decades Tourism and Hospitality sectors have been focusing to eleminate the dificulties of economic conditions. Hospitality firms will earn lesser in the future. Manufacturing industry are successfully using modern tools and techniques while optimizing productivity and efficiency to increase service quality. Some of the techniques which are using in the industry to increase productivity calling as " Lean Management Techniques". Aim of this research is identification and investigation degree of leanness of the hospitality firms in the tourism sector which are involved of the research. In this thesis Leanness, Lean Manufacturing and Lean Management Techniques used same meaning like used in the literature.