Investigation of liver and kidney transplant realized potential scope of health tourism in Turkey

Tourism is defined as the travel of tourists from their current place to another for the purposes of seeing new places, exploring, visiting nature and historical structures. Then, the concept was expanded, and trips made to maintain a healthy life by taking advantage of the climate and weather conditions and making use of healthy natural resources and the advancement of health technologies were added and the concept of health tourism was created. The aim of the study is to examine the effects of the differences between the demographic and occupational characteristics of health workers and their perceptions of health tourism quality and communication on health workers working in the provinces of Denizli, Bursa, Antalya, Mersin and İzmir, which are important in health tourism. The data will be evaluated according to the communication and quality perceptions of health workers, gender, occupational group, professional experience, province, foreign language proficiency and various education variables they receive within the scope of health tourism. A survey method consisting of 11 items was used for the research data. The research consists of closed and open-ended demographic and occupational questions related to the individual characteristics of the health workers who will be included in the study by the researcher. In the research, data was collected through the website www.online-anket.gen.tr, transferred to the SPSS 24.0 packaged statistical program and analyzed. It was concluded that health workers who received in-service training had higher perceptions of both quality and communication than those who did not. Based on this result, it was thought that the training given to the patient about other services that he or she could benefit from besides the health services offered to the patient could positively affect the quality and communication perceptions of the healthcare professionals. Key words: Perception, communication, quality, demographic, occupational