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An evaluation of the effect of changes in the communicator styles of managers on communication satisfaction of employees during the process of cultural change in a company puchased by an International Group Co.

2011
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Advisor: Doç. Dr. Erhan Eroğlu

Abstract (EN)

Companies try to give their customers advantageous conditions about price and quality in our age. This situation leads producers to change the current conditions and systems.Our country has advantages about labor cost in comparison with many European countries, and also there are some attractive facilities offered to investors from abroad. Also, organizational culture which is formed by the organizations in Turkey to provide a high level of quality, makes the manufacturers being advantageous in the competition of both costs and quality. For this reason Candy-Hoover Group, Italy, bought Doruk Company in Eskişehir in order to take these advantages, and moved Eskişehir after closing the cooking devices factory in Italy.Existing organizational culture and values of the Group are transferred to the newly participated company. Thus, planned projects are carried out. Here, the most important tool is organizational communication.The level of communication satisfaction is related to the communicator styles of managers in the organization. It is thought that positive changes in employees? communication satisfaction are based on positive changes in managers? communication forms. Therefore, the relationship between communicator styles of managers and level of communication satisfaction is important to be studied on. In conclusion, in a company bought by Candy-Hoover Group, Italy, after culture and valve transmission during both before and after purchase, communicator styles and communication satisfaction levels were planned to be studied, compared and contrasted.In this research study general scanning model is used and it includes Doruk employees and managers. During the study ?Determining The Level of Communication Satisfaction Questionnaire? and ?Determining The Communicator Styles of Managers Questionnaire? were applied twice with an interval of 3 years, and situations before and after purchase were compared and contrasted.At the end of the research, it is seen that positive increase in communicator styles of managers causes positive increase in communication satisfaction.

Author

Dr. Lütfü Pişiren

How to Cite

Lütfü Pişiren (Doctorate thesis). An evaluation of the effect of changes in the communicator styles of managers on communication satisfaction of employees during the process of cultural change in a company puchased by an International Group Co., 2011, Anadolu University.

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