Effects of online and face-to-face in-service trainings on employee motivation and performance: The case of Bartın University

This study aimed to determine the effectiveness of distance and face-to-face in-service training attended by academic and administrative staff working at the university on employee motivation and performance. Descriptive scanning model, one of the qualitative research methods, was used in the research. The study group of the research consists of a total of 120 academic and administrative personnel who work in units, faculties, colleges and vocational schools affiliated to Bartın University Rectorate and have received in-service training. Data was collected with a semi-structured interview form prepared by the researcher. Content analysis, one of the qualitative data analysis techniques, was used to analyze the data. The findings obtained as a result of the research revealed that distance and face-to-face in-service training had significant effects on employee motivation and performance. Face-to-face trainings increase motivation by strengthening employees' social interactions and support the learning process by providing one-on-one feedback. On the other hand, distance training provides flexibility and eliminates geographical limitations, making it possible for employees to access training more easily. It was concluded that the effective use of both methods improves employees' job skills and positively affects their performance. In addition, various suggestions for future studies are included within the scope of the results obtained.