A DEMATEL method for analysing critical success factors of green human resources management system

The Green Human Resource Management term is used in the literature to develop eco-friendly employee behaviour and to increase business' environmental performance. Studies on the Green HRM term concentrate on case studies and relatinonal statistical tests. It is vital to know the critical success factors required that for implementing Green Human Resource Management system. The aim of this study is to analyze and evaluate the critical success factors of the "Green Human Resources Management" system. The Green Human Resources Management system has been examined under the "Ability-Motivation-Opportunity" theory. As a result of the literature review, Green Human Resources Management system factors were determined as "Green Recruitment", "Green Training and Development", "Green Performance Evaluation" , "Green Award Management ", "Green Employee Participation" and "Green Organization Culture". The sample group of the study is eight human resource management department managers with an environmental engineering background. Purposive sampling method was used to determine the sample group. In the evaluation of critical success factors, a questionnaire form based on paired comparison created after literature review was used. DEMATEL (The Decision Making Trial And Evaulation Laboratory) method, one of the multiple decision making techniques with the help of the Excel program, was used to evaluate the data obtained in the study. As a result of the analyze, it has been determined that the critical success factors of the "Green Human Resources Management" system are the "Green Organization Culture", "Green Employee Participation" and "Green Education and Development". In the analyzes, the order of importance of the sub criteria of the factors depending on the factor weights and the degree to which the factors affect each other were determined.