The effect of perceived authentic leadership behavior on employees' organizational commitment and performance levels: a research in hotel management

Organizational commitment and employee performance concepts are very important for hotel businesses to be successful, as production and consumption are simultaneous and employee turnover is high in hotel enterprises, which have a labor-intensive working principle. For this reason, hotel business managers should behave in a way that increases the organizational commitment and performance levels of the employee while performing their duties. Managers' authentic leadership behavior; It will increase the motivation, commitment to the organization and performance levels of the employees. The main purpose of this research is; It reveals to what extent the authentic leadership behavior perceived by employees working in hotel businesses in their managers affects their organizational commitment and performance levels. At the same time, it was aimed to determine how organizational commitment level affects employee performance. In line with these purposes, the theoretical structure was created by scanning the literature on the subject. Later, 407 questionnaires were collected by using the survey technique from the employees of five-star hotel establishments serving in Antalya with the simple random sampling method. Regarding the collected data; percentage and frequency, factor, correlation and regression analyzes were made. According to the analysis results; It has been determined that employees perceive their managers as authentic leaders. At the same time, it was found that the employees had a medium level of organizational commitment and showed a high level of performance. However, authentic leadership behavior; It was determined that it positively and significantly affected the organizational commitment and performance levels of the employees. The organizational commitment of the employees; It has been determined that it positively and significantly affects the performance level of the employee.