Performans analysis and application in hospitals through Balanced Scorecard

Most of the top-level managers have noticed the deficient aspect of financingaimed reporting and have realized that a well-designed performance measuring systemcontitues a basic in achieving strategic objectives. This development has lead toemergence of Balanced Scorecard system in preparing organizational performancereports.Balanced Scorecard, fed by trends such as quality, security, total quality,customer-oriented production and organization, management of change, activity basedcost, integrated supply chain, process management, competition management, isa strategic management understanding, which emerged in the 1990?s and has moreradical opinions than its resources.Balanced Scorecard approach ensures the integration of all dimensions ofthe management information system of an organization and significantly affects themanagers? manners of assessing their enterprises and ways of using time and resources.The short and long term objectives of Balanced Scorecard are to reflect thefinancial and non-financial, intra-company and out of company relation betweenperformance and result indicators onto the company strategy in a balanced mannerwithin cause and effect hierarchy.In the first section of my study, which I have presented as a Post GraduateDegree Thesis, it has been dwelled upon the concept of performance and in thefollowing sections the application process has been explained by introducing BalanceScorecard and the application of Balanced Scorecard analysis has been realized in SivasState Hospital.