İntermedi̇ary roles between personal trai̇ts, trust to the manager and burnout i̇n banki̇ng sektor

The mediating role of the trust of the bank employees to the managers regarding the personality traits and trust of the bank employees and burnout has been researched. Moreover the role of burnout has also been analyzed regarding the personality traits and trust to the manager.Personality has been researched within different aspects including; extraversion, neuroticism, dimensions of psychosis. Trust to manager has emotional and cognitive aspects. Apects of burn-out are; emotional burn-out, desensitization and lack of personal success feeling. The number of employees - of private banks- who participated in this research is 175; composed of 114 women, 61 men. Demographic information form, Eysenck personality scale, McAllister confidence to manage scale, Maslack burnout scale was used for the research. As a result, It's seen that personality traits have been effective on burnout and trust to the manager. It's been observed that the trust to the manager has effect on the relationship with personality traits and burnout. Instead by analyzing using the structural equality method it's proved that burnout has a strong mediating role regarding the personality traits and the trust of the bank employees to their managers. Key Words: Personality, trust to the manager, mediating role, burnout