Master'sOpen Access

An effective tool in configurating the knowledge management models: ISO 9000: 2000 quality management system

2008
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Advisor: Yrd. Doç. Dr. Osman Avşar Kurgun

Abstract (EN)

This study, investigates ISO 9000: 2000 Quality Management System?s contribution in configurating the knowledge management models. In this study, the data is collected from 35 firm operating in different industries using a standart survey form. The results of the analysis showed that the contribution of ISO 9000: 2000 Quality Management System in configurating the knowledge management models.Keywords: Knowledge Management, Knowledge Management Models, ISO 9000: 2000 Quality Management System.

Author

Dr. Didem Güleryüz

How to Cite

Didem Güleryüz (Master Thesis). An effective tool in configurating the knowledge management models: ISO 9000: 2000 quality management system, 2008, Dokuz Eylül University.

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