Master'sOpen Access

Researching performance measuring, evaluation and rewarding system in improving employee achivement: Surveying trust teams

2010
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Advisor: Yrd. Doç. Dr. Ethem Duygulu

Abstract (EN)

Total Quality Management is a management philosophy which provides customer satisfaction and workers? involvement through the continious update of processes, products and services. In this sense of rule, it is aimed to increase the avality of products and services in accordance with the customers? demans and expectations.Sense of quality and efficiency which will provide the achievement in aims stated in TQM, determination to change and develop, incessantly should be accepted by organization wholly and this determination should be placed with the sense of performance of organization. Performance evaluation systems are made for aims to be known by the administrator and subordinate for control and feedbacks as a result of application.Performance evaluation told with various terms are systematic studies to determine to what extend person or foundations, providing a spesific service and fulfilling the duty provides, fulfill services and duty.This study aims at comparing performance evaluation system applied in Trust Teams of İzmir Police Department in Police Organization providing service with nearly 200.000 members with the duty of providing internal security and peace. This study also aims that showing the effects of this system on personel.This study consist of two parts. In the firts part focus is on the terms of performance, measuring, rewarding and performance evaluation relating to literature scanning after that performance evaluation in puplic and Police Departmant is examined. In the second part, İzmir Police Department Trust Teams choosen as universe is examined for performance evaluation systems area research is supported by the oral interview technigue.In this study negative/pozitive ways of the sytem which is effective are denoted and in conclusion part, general evaluation and suggestions are mentioned.

Author

Dr. Ümit Can

How to Cite

Ümit Can (Master Thesis). Researching performance measuring, evaluation and rewarding system in improving employee achivement: Surveying trust teams, 2010, Dokuz Eylül University.

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