Prioritizing faktors affecting employee satisfaction, an application in trainning and research hospital

In this study, it was aimed to prioritize the factors affecting employee satisfaction. Therefore, in the study, the concept of satisfaction, employee satisfaction, the historical development of employee satisfaction and the factors affecting employee satisfaction were examined by categorizing. These factors discussed for employee satisfaction were analyzed in terms of the hierarchical structure of the business, and their significance levels in hierarchical steps were determined. This study was carried out with the participation of 151 employees working in Dumlupınar University Kütahya Evliya Çelebi Training and Research Hospital. The employees participating in the study consisted of 12 employees without top management duties, 13 employees without middle management duties, 21 employees without lower management duties, and 105 employees without administrative duties. As a result of the analyses performed, the individual and professional differences of employees were not taken into account in determining employee satisfaction, and the hierarchical steps of employees were taken into account. The study attempted to reveal whether employees working in different hierarchical steps had different or similar priorities in terms of employee satisfaction. Accordingly, in the study, it was revealed that top management prioritized the wage criterion, one of the organizational system criteria, middle management prioritized the working environment and hours, one of the organizational system criteria, lower management prioritized the teamwork, one of the group criteria, and the employees without administrative duties prioritized cooperation and solidarity, one of the group criteria, as satisfaction criteria. In the analysis performed without considering the hierarchical steps, it was determined that the working environment and hours, one of the organizational system criteria, were evaluated as a priority.