A research on the coaching practice for employee performance improvement

Coaching is a process that helps employees to explore their capabilities and a tool that motivates them to learn. With this aspect, coaching comes into existence from a relationship aimed to develop others, and it is an effective and assuring practice to attain the desired goal or outcome. Primarily, organizations need to learn the factors that determine the performance context in order to be able to improve employees? performance. Coaching develops learning styles of employees, creates environments which enable practicing what they have learned without fear, and allows the transfer of knowledge and skills hence assists employees to improve their performance.The purpose of this study is to discuss the impacts of coaching on managers within the scope of employee performance improvement. Therefore, the conceptual framework of performance and coaching was established, theoretically reviewed and the results of a research were assessed. The individual, organizational and environmental factors that determine employee performance were reviewed and performance improvement strategies were explained in the study. Then coaching programs, one of these strategies, were in-depth reviewed and accordingly an employee performance improvement model was developed.At the end of the study, the research carried out with the managers of multinational companies attended to coaching training program is presented. A total of 55 managers participated in this research and ?Coaching Skills Proficiency Scale?, ?Self Efficacy Scale?, ?Problem Solving Scale? and ?Performance Assessment Scale? were applied to the managers. The data obtained from this research were analyzed using statistical techniques and the findings were assessed.According to the results of the research carried out, problem solving skills, coaching skills and the level of interpersonal relation of the managers are positively related to managers? leadership competency, change management skills, intra-organizational clear and constructive communication skills. Accordingly, managers? performance may be increased by coaching programs.