An investigation to define the communication level of internal communication in four or five starred hotels

In this study, the main purpose is to define the communication level of internal communication in four or five starred hotels that are important parts of tourism sector. Comments of owners of those four or five starred hotels in Ankara, which are chosen as a research environment, have been taken. Data is gathered by means of questionnaires. 210 questionnaires have been given to target pupil in hotels participated in this research. 147 out of those have returned and thus feedback rate have become as %70. Data gathered analyzed using frequency and percentage spread, T Test for Independent Exemplifications, Single-factored Variance for Independent Exemplifications techniques. Thus, directors of four or five starred hotels regards communication levels in their organizations as positive. On the other hand, opinions of directors about this subject depict meaningful differences according to some variables (education level of directors and status of hotel owners ? four or five starred).