Impacts of e-commerce on consumer behaviors: A research coveing social media users of Turkey

Today, the development of social media and the widespread use of e-commerce have led to the strengthening of the concept of e-commerce. Social media, a virtual environment in which people can express them and communicate with their friends, has become an indispensable part of e-commerce. In writing this thesis the general aim is to explain the benefits of e-commerce to consumers and to demonstrate the difference with traditional trade. People are among the aims of the thesis in learning about ads they see while surfing in social media, e-brochures and similar features. The theoretical part of the study consists of 3 parts. First, the development of e-commerce, advantages and disadvantages for consumers, and so on concepts have been addressed. Consumer behaviours and factors affecting these behaviours are discussed in the second chapter and in the third section social media are discussed. Finally, research has been conducted among social media users in Turkey. In the research conducted reliability tests were carried out and analyses were made based on the received data. In the tests, had emerged that confidence and dependency had the positive effect of people buying products from internet.