Evaluating the use of comprehensive quality standards in government hospitals

The study's main aim is to assess how well Bagouba University Hospital in Diala, Iraq, uses comprehensive quality standards. A two-part structured questionnaire is developed for the goal of this study. The first part of this thesis concentrated on the MEDQUAL assessment scales, whereas the second half examined the socio-demographic features of the individuals. The study will conduct almost all of the doctors in the sectors under consideration. The number of nurses and patients will be defined by the number of rooms in the department as well as the size of the unit. A convenience and quota sample will be used to create the sample. As per the findings of this study, patients evaluated the level of services delivered more than medical staff on all MEDQUAL scale criteria and the total MEDQUAL scale. From doctors, nurses, and patients, the dimension of Department Organization had a significantly higher weighted mean of about (3.50). Finally, in the study of patient satisfaction and healthcare quality, there was no statistical variance in any dimension based on the kind of patient (i.e. inpatient or outpatient). Because no statistically significant difference was found were discovered, it was decided that the same standards should be used for all types of patients.