An evaluation of EFL teachers' classroom applications of total quality management princples in state primary schools

Quality in English Language Teaching (ELT) is recently the subject of much concernin many countries around the world. In Turkey, the Ministry of Education started themovement of Total Quality Management (TQM) in all state primary schools in 1990s.In line with this, there is a tendency to ask questions how well EFL (English as ath th thforeign language) teachers having 6 7 and 8 grade learners apply TQMprinciples. Thus, this study aims to evaluate the EFL teachers? classroom applicationsof TQM principles in state primary schools. One hundred and fifty (150) EFL teachersfrom 54 schools located in Seyhan and Yüreğir districts of Adana were administeredscales to find about their views about the classroom applications of TQM principles.Besides, the influence of the two variables (teachers? years of experience and in-service training) on the teachers? classroom applications were investigated. To supportthe data collected from the scales, 10 teachers were observed during their lessons. Inthe light of the data gathered, this study will provide implications concerning the factthat the EFL teachers need a comprehensive training to implement TQM principles ofContinuous Improvement (CI) and Teaching-Assessment (TA) in state primaryschools.Key words: Total Quality Management, EFL (English as a foreign language)Teachers, Continuous Improvement, Teaching-Assessment, State Primary Schools